Ordering
Orders can be placed Monday to Friday 7:00 AM to 5:00 PM PST by calling (714) 778-6448. Our staff will assist you in selection and coordination of linens for your selection and coordination of linens for your event. Orders may also be made via fax at (714) 533-4271. Order confirmations will be made by fax.

Shipping
We ship by ground service. Orders are calculated to arrive at least 1 business day prior to the event. Expedited service can be arranged at client¡¦s expense. All orders must be picked up by shipper for return not later than 2 business days after the event or late charges will be assessed. Return shipment pickup is pre-arranged.

Third Party Delivery
If client verbally or in writing designates a third party to be the recipient of the good, the client is fully responsible for all terms, conditions, charges, and obligations.

Damaged/Lost Linens
The client will be charged for linens that are lost, torn, burned or stained beyond cleaning. The replacement cost for each linen is listed on the invoice. Damaged linens can be returned to client provided the replacement value has been paid along with the return shipping charges. Please be careful when using candles. Not only can they burn the tablecloth, but wax is difficult to remove and does stain.

Terms
All orders are shipped COD unless prior credit has been arranged. A damage/loss deposit may be required. No refunds on unused linens. All new customers must have a signed rental agreement on file.

Packing Instructions
Prior to packing, please shake out tablecloths in order to remove loose food waste. Linens must be packed dry. Wet linens may mildew and permanently stain. Do not place linens in plastic bags.

Refusal of Deliveries
If there is a refusal of delivery for goods ordered, then the client is subject to applicable restocking and/or processing fees.